HEX
Server: Apache/2.4.65 (Unix) OpenSSL/1.1.1k
System: Linux server-manager.elshandawiily.com 4.18.0-553.87.1.el8_10.x86_64 #1 SMP Mon Dec 1 05:11:16 EST 2025 x86_64
User: elshanda (1002)
PHP: 7.4.33
Disabled: NONE
$ pwd: /var/softaculous/helpdezk/
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File: //var/softaculous/helpdezk/notes.txt
1. Timezone : America/Newyork
2. Dump the sql by command : mysqldump --routines -u root -pmysql helpdezk14 > helpdezk.sql
3. Vendor has asked to keep min requirement PHP 7.0 and MYSQL version 5.6. Check here
https://github.com/albandes/helpdezk/issues/62#issuecomment-577118916
4. Remove DEFINER=`root`@`localhost` from sql. It is added post installation
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